Support
We're here to help.
Questions about Auralink VPN, your node bundle, or your account? Reach us below.
Primary contact: [email protected]
Typical response: within 1–2 business days
Help Center
Find an answer fast.
Browse the most common topics, or contact us below — we read every message.
Getting started
Activate your apps, connect for the first time, and set up your devices.
Account & vouchers
Redeem a code, manage your seats, and delete your account.
Privacy & security
What we collect, our no-logs practice, and how your data is handled.
Account management
Manage everything from inside the app.
The actions below live in the Auralink app under Account.
Redeem a code
Open Account → Redeem a code and enter the voucher from your device management portal's App Store to activate the app.
Delete your account
Open Account → Delete account to permanently remove your account and associated data, right from the app — no email required.
Send us a message
Frequently asked
Yes — five years, up to five people, at no extra cost.
No. See our Privacy Policy for exactly what we collect.
iOS and Android at launch, with more to come.
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